You create.
We handle the rest.
More time for content, your brand and your community. Veliona handles the time-consuming work behind your creator business: inbox management, fan communication, organization and operational back-office support.
Your attention is valuable.
We handle the tasks that consume hours every day, so your focus stays where it belongs: on your brand and your content.
Your business. Just with less chaos.
No bloated agency talk. We take care of real operational tasks and bring structure to the day-to-day side of your creator business.
Chat & Inbox Management
Structured management of your messages and community communication, following clearly defined guidelines and your tone of voice.
Fan Support
Antworten, Anfragen und laufende Kommunikation werden zuverlässig organisiert, damit keine wichtigen Contacte untergehen.
Content Operations
Support with planning, calendars, posting workflows and organizing your existing content.
Backoffice
Email, scheduling, lists, documentation and all the small operational tasks that somehow multiply every single day.
Community Care
Consistent, personal communication and structured community support across agreed channels.
Reporting
Clear reporting on activity, open tasks and workflows, so you always know what is happening behind the scenes.
You stay the brand.
Veliona works behind the scenes. You define the voice, boundaries and responsibilities. We make sure the operational side runs reliably.
Intro
We get to know your business, your platforms and your communication style.
Setup
Together, we define responsibilities, workflows, approvals and clear boundaries.
Operate
We take over the agreed responsibilities and keep you informed with clear, concise updates.
Legal Notice
Information pursuant to Section 5 of the German Digital Services Act (DDG).
Service provider
Sandro Tykal
Sole proprietor (Einzelunternehmer)
Business address: Weidachstraße 11
87527 Bad Hindelang
Germany
Contact
Phone: +49 160 2144363
Email: info@veliona-operations.de
VAT ID / Business Identification Number
If a VAT identification number pursuant to Section 27a German VAT Act or a German business identification number pursuant to Section 139c German Fiscal Code has been issued, it must be added here before publication.
Consumer dispute resolution
We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board, unless a legal obligation to participate applies in an individual case.
Note: “Kleingewerbe” is not shown as a separate legal form here. The operator is identified as a sole proprietor. Any trade name used on this website does not replace the legally required identification of the operator.
Privacy Policy
Information on the processing of personal data when you visit this website.
1. Controller
Sandro Tykal, sole proprietor
Business address: Weidachstraße 11
87527 Bad Hindelang
Germany
Email: info@veliona-operations.de
Phone: +49 160 2144363
2. Hosting by IONOS and server log data
This website is hosted by IONOS SE, Elgendorfer Straße 57, 56410 Montabaur, Germany. In connection with web hosting, technical access data may be processed for the secure and reliable provision of the website. According to IONOS information for its web-hosting products, visitor data includes the referrer, requested page or file, browser type and version, operating system, device type, access time and an anonymised IP address. IONOS states that this visitor data is retained for eight weeks and is not transferred to third countries.
The legal basis for processing necessary to provide and secure this website is Article 6(1)(f) GDPR. Our legitimate interest is the secure, stable and reliable operation of the website. IONOS acts as a technical service provider/processor where applicable.
3. Contact by form, email or telephone
If you contact us through the contact form, by email or by telephone, we process the information you provide in order to handle your request and communicate with you. The contact form requires your name, email address and message; a creator/profile name is optional. Depending on the nature of your request, processing is based on Article 6(1)(b) GDPR for steps taken at your request before entering into a contract or Article 6(1)(f) GDPR for other business communication. Data is deleted when it is no longer required for the relevant purpose, unless statutory retention obligations apply.
Please do not submit passwords, platform credentials, payment information, identification documents or unnecessary sensitive personal data through the contact form.
4. Cookies, analytics and tracking
This version of the website does not intentionally use analytics, advertising pixels, marketing trackers, social-media plugins or non-essential cookies. No third-party web fonts are loaded by this page. If such technologies are added later, the privacy policy and, where required, the consent mechanism must be updated before they are activated.
5. Recipients and processors
For hosting and technical operation, data may be processed by IONOS SE, Elgendorfer Straße 57, 56410 Montabaur, Germany. IONOS provides a data processing agreement pursuant to Article 28 GDPR; for IONOS contracts concluded since 19 July 2022, IONOS states that the agreement is part of its terms and conditions. Other recipients receive personal data only where necessary for the relevant purpose or where required by law.
6. International data transfers
This website version does not intentionally embed third-party marketing or analytics services that transfer visitor data to third countries. If service providers outside the European Economic Area are used in the future, any transfer must comply with the requirements of Chapter V GDPR and this privacy policy must be updated accordingly.
7. Your rights
Subject to the applicable legal requirements, you may have rights of access, rectification, erasure, restriction of processing, data portability and objection. Where processing is based on consent, consent may be withdrawn for the future. You also have the right to lodge a complaint with a competent data protection supervisory authority.
8. Security
We use appropriate technical and organisational measures to protect personal data. The live website should be delivered exclusively via encrypted HTTPS.
9. Contact form security
The form is processed on the web server and forwards the inquiry to our business email address. The form includes basic anti-spam protection. The live website must use HTTPS. No form submission is stored in a separate website database by the supplied implementation.
10. Changes to this privacy policy
This privacy policy may be updated when the website, hosting setup or services change. The version displayed on this website is the current version.
Business details: If a VAT identification number or German business identification number has been issued to the operator and is legally required in the Legal Notice, it must be added there.
More creator. Less admin.
Tell us where your creator business is currently losing the most time.